Let Candidates Chat with Chatbots!

 What’s the latest trend in the recruitment industry?

I am going to talk about chatbots.

Imagine candidates are visiting your website, talking to robots and getting all the information they need.

Or what if I change your perception of hiring candidates by saying that a chatbot can share half of your responsibilities by screening candidates on your behalf?

Recruiters face several challenges while hiring candidates:

• Poor candidate experience

• Missing relevant resumes

• Inadequate candidate information

Chatbots fulfill your dream of eliminating these challenges and having a seamless recruitment process.

Chatbots are not only employers’ favorite. Candidates and customers also love them.

However, they come with various benefits as well as challenges.

Would you be surprised to know why you should have used chatbots? Here are the reasons:

1. Candidate Experience

I know we talk a lot about this topic, but it is unavoidable. Apart from making recruiters’ life simpler, chatbots ensure a positive candidate experience.

One vacancy attracts a high volume of resumes. And it is difficult to go through all these resumes manually. Often, resumes and candidate queries are ignored. Chatbots communicate with the candidates and handle their queries. This makes candidates feel comfortable with their first interaction with the company.

2. FAQs

When candidates start the job application process, they have a lot going in their mind. There must be someone who can answer their questions. It is not practical for the recruiters to handle this task. Chatbots answer queries related to the company and job profile by recognizing keywords. This provides a better understanding to the candidates resulting in a good experience. Timely replies are what chatbots are efficient at.

3. Rapport Building

Rapport building starts with effective communication. Chatbots make the conversation easy and comfortable by asking relevant questions to the candidates. Mya is an excellent example of a chatbot which interacts with candidates through a messaging app.

4. Qualified Candidates

Screening candidates is easy with chatbots. They ask questions related to candidates’ skills, qualifications, etc. and qualify candidates who meet the set criteria. Apart from screening, chatbots schedule interviews and meetings. Thus, recruiters do not have to spend time setting up appointments with candidates.

Conclusion

Integrating chatbots into your recruitment process can significantly enhance efficiency and candidate experience. By automating initial interactions, chatbots can handle queries, screen candidates, and schedule interviews, allowing recruiters to focus on more strategic tasks. This streamlines the recruitment process and ensures timely and relevant communication with candidates, improving their perception of your company.

HR chatbots have the potential to interact with candidates and provide them with a smooth candidate experience. Recruiters can let candidates chat with the chatbot while handling other important HR activities.